FAQ
Frequently Asked Questions
What’s the difference between beard oil and beard balm?
Beard oil is your go-to for hydration—softens your beard and nourishes the skin underneath. Beard balm gives you added conditioning with light hold to keep things in check. Use oil daily, balm when you want control.
How do I apply beard oil properly?
Start with a clean, towel dried beard. Drop a few drops of oil (less for short beards, more for long ones) into your palm, rub your hands together, and work it deep into your beard and skin. Use a comb or brush to distribute. One - two times a day keeps the beard in top form.
Can I use beard oil and balm together?
Absolutely. Use oil first to moisturize, then follow with balm for shape and light hold. It’s a solid combo if you're rocking a medium-to-long beard or heading out for the day.
Which product is best for summer use?
In the heat, less is more. Go light on the oil—especially if you’ve got a finer beard. Balm works great for outdoor days when you want a bit more hold and protection from the elements.
Do your products help with beard itch or dry skin?
Yes. Our beard oil is made to hydrate the skin under your beard, which is the key to stopping beard itch and flaking. Use it daily for best results.
Are your products all-natural?
Yes—our products are handcrafted with natural ingredients and essential oils. No parabens. No synthetic junk. Just solid, clean grooming made in Canada.
Can I use your products if I have sensitive skin?
Yes, but always check the ingredients first. If you’ve got known allergies or sensitivities, be mindful—essential oils are powerful. When in doubt, do a patch test: apply a small amount to your forearm and wait 24 hours before full use.
Can I use your products on my mustache too?
100%. Beard oil and balm work great on mustaches—especially for keeping them soft, conditioned, and styled. Check out our Huckleberry Mustache wax, medium hold, unscented, and all-natural. Perfect for training and protecting that 'stache.
Do your products expire?
Our products are made fresh in small batches and have a shelf life of about 12–18 months. Store them in a cool, dry place and keep them out of direct sunlight.
Are your products tested on animals?
Never. We don’t test on animals—just bearded humans. Always cruelty-free.
How long will a bottle of beard oil or balm last?
That depends on beard length and usage, but on average, a 1 oz bottle of beard oil lasts 4–6 weeks with daily use. Balm tends to last a little longer.
Do you ship across Canada / internationally?
We ship across Canada and the U.S., with a strong focus on our Canadian roots. Proudly made in Canada and ready to ship coast to coast.
How long does shipping take?
Orders usually ship within 2–3 business days. Delivery typically takes 3–7 business days, depending on your location. We use Canada Post and other trusted carriers. You’ll get tracking info as soon as your order is on the move.
What’s your return policy?
If something’s off, let us know. Broken bottles or the wrong item sent. Reach out within 14 days of receiving your order and we’ll sort out a refund or exchange, case by case.
